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ITIL Foundation : ITIL 4 Edition (9780113316076)

The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world. Product details Format Paperback | 212 pages Dimensions 213.36 ...

Introduction to Leadership : Concepts and Practice (9781544351599)



Includes new chapter on Destructive Leadership!

The Fifth Edition of Peter G. Northouse's bestselling Introduction to Leadership: Concepts and Practice provides readers with a clear, concise overview of the complexities of practicing leadership and concrete strategies for becoming better leaders. The text is organized around key leader responsibilities such as creating a vision, establishing a constructive climate, listening to outgroup members, and overcoming obstacles. Case studies, self-assessment questionnaires, observational exercises, and reflection and action worksheets engage readers to apply leadership concepts to their own lives. Grounded in leadership theory and the latest research, the fully updated, highly practical Fifth Edition includes a new chapter on destructive leadership, 18 new cases, and 5 new Leadership Snapshots.

Also available as a digital option (courseware). Learn more about Introduction to Leadership: Concepts and Practice, Fifth Edition - Vantage Digital Option.


Product details

  • Paperback | 432 pages
  • 185 x 224 x 15mm | 612g
  • Thousand Oaks, United States
  • English
  • 5th ed.
  • 1544351593
  • 9781544351599
  • 329,612


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ITIL Foundation : ITIL 4 Edition (9780113316076)

The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world. Product details Format Paperback | 212 pages Dimensions 213.36 ...

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