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Showing posts from July, 2022

ITIL Foundation : ITIL 4 Edition (9780113316076)

The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world. Product details Format Paperback | 212 pages Dimensions 213.36 ...
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Erskine May: Parliamentary Practice (9781405751063)

Erskine May is the eponymous guide to parliamentary practice and procedure, providing accurate and detailed information on the constituent parts of Parliament, its powers and jurisdictions, membership of either House, financial procedure and the process of debate. This edition includes: : * Developments in relation to Parliamentary Privilege (respective roles of Parliament and the courts, the search of a Member's office, the Parliamentary Standards Act) * Changes in the role of the House of Lords relating to the creation of the Supreme Court * Developments in Parliamentary procedure including: - the first use of the procedure to elect a new Speaker by secret ballot; deputy speakers are also elected in this way for the first time; - the creation of evidence-taking Public Bill Committees; - introduction of topical debates; - developments in select committee practice notably the election of select committee Chairs; - the establishment of a Backbench Business Committee * Change...
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Gesagt ist gesagt. Männer über Frauen (3830360843)

Ob gewollt oder ungewollt, inszeniert oder spontan, nüchtern oder angeschickert: Wenn Prominente oder Stars etwas zum Besten geben, erfährt es die Öffentlichkeit. Damit ist es dann: "Gesagt ist gesagt!" Ein attraktives Geschenkbuch - voll gespickt mit Weisheiten, Lebensmottos und heißen Sprüchen! Unterhaltsam zusammengestellt und mit guten Fotos durchgehend bebildert! Product details Format Hardback | 96 pages Dimensions 111 x 162 x 13mm | 172g ...
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Leitfaden für den Vertrieb von Berufsunfähigkeitsversicherungen : Wie Sie die Bedürfnisse und den Bedarf des Kunden richtig erkennen (3896994875)

"Danke, aber eine Berufsunfähigkeitsversicherung benötige ich nicht." Diesen Satz hören Vermittler nicht selten im Beratungsgespräch. Dabei ist der Absicherung der Arbeitskraft so wichtig. Vermittler haben somit die Not, dem Kunden wirkungsvoll aufzuzeigen, wo genau die Risiken einer Berufsunfähigkeit liegen und was das Produkt Berufsunfähigkeitsversicherung ausmacht. Wolters Kluwer unterstützt Vermittler und deren Einwandbehandlung mit einem neuen Leitfaden. Angefangen beim Überblick über die verschiedenen Produktmöglichkeiten bis hin zu den praktischen Tipps für das Beratungsgespräch (Anlass setzen, Verständnis schaffen und punkten). Die Essenz der guten Beratung lässt sich wie folgt zusammenfassen: Immer doppelt so viel zuhören wie man selbst redet und jeden Tag dazulernen. Und niemals damit aufhören! Zuhören ist für den Vermittler ein elementares Werkzeug, weil es um den Bedarf des Kunden geht. Von niemandem sonst wird er erfahren, welche Bedrohungen der Kunde fürchtet un...
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We're Going On A Picnic (9781782950226)

It's a perfect day for a picnic so Hen picks some berries, Goose picks some apples and Duck picks some pears. Then the three friends set off to look for the perfect spot to enjoy their feast. But the three friends aren't the only ones who are hungry. As the picnic basket gets lighter and lighter, readers will be laughing harder and harder. A wonderfully funny tale from the creator of Rosie's Walk Product details For ages 0-5 Format Paperback | 32 pages Dimensions 230...
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How I Learned That I Could Push the Button (9780930773670)

These essays compose a compact history of the effects of the war in Viet Nam on American life. Colored by the impact of the war, they portray some of the ways in which we looked at later events. Certain themes arise again and again-the perceived threat presented by the Other, the permeability of borders that separate like from other, the tension between loyalty to one's fellows and obligation to nation or country or society, the distrust of abstraction and those who use abstraction to manipulate us. These essays, drawing on the author's direct experience of one war and his peripheral experience of another, may be considered a companion volume to his acclaimed novel, Sergeant Dickinson. Product details Format Hardback | 157 pages ...
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A History of Economic Thought : The LSE Lectures (9780691070148)

Lionel Robbins's now famous lectures on the history of economic thought comprise one of the greatest accounts since World War II of the evolution of economic ideas. This volume represents the first time those lectures have been published. Lord Robbins (1898-1984) was a remarkably accomplished thinker, writer, and public figure. He made important contributions to economic theory, methodology, and policy analysis, directed the economic section of Winston Churchill's War Cabinet, and served as chairman of the Financial Times. As a historian of economic ideas, he ranks with Joseph Schumpeter and Jacob Viner as one of the foremost scholars of the century. These lectures, delivered at the London School of Economics between 1979 and 1981 and tape-recorded by Robbins's grandson, display his mastery of the intellectual history of economics, his infectious enthusiasm for the subject, and his eloquence and incisive wit. They cover a broad chronological range, beginning with Plato, A...
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