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ITIL Foundation : ITIL 4 Edition (9780113316076)

The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world. Product details Format Paperback | 212 pages Dimensions 213.36 ...

Organization Development : A Practitioner's Guide for OD and HR (9780749470173)



Written by two of the leading experts in the field, Organization Development is a guide to the basic principles of effective organization development.

A compendium of theories, practices, diagnostics techniques and figures, it provides practical advice for identifying an organization's needs and determining the most appropriate course of action to maximize organizational capability. It provides an overview of the history and theory of OD and addresses the various phases, the role of the practitioner, aspects of power and politics, and the human resources context. The book also discusses organizational design, culture change, managing transformational change, and developing effective leadership.

Bridging the gap between theory and practice, this fully updated new edition of Organization Development now includes coverage of complexity and chaos theory, new case studies describing OD practices and attitudes in countries outside of the US and UK, and new chapters on change and culture and on employee engagement and wellbeing. The authors also have added emphasis on the collaborations between OD and HR functions. It provides a wealth of helpful advice for OD practitioners, HR professionals and those with an interest in helping develop their organization.


Product details

  • Paperback | 448 pages
  • 156 x 233 x 23mm | 675g
  • London, United Kingdom
  • English
  • Revised
  • 2nd Revised edition
  • black & white illustrations
  • 0749470178
  • 9780749470173
  • 232,879


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